Terms & Conditions

Last updated: April 7th, 2025

1. Introduction

Welcome to DNA Wax Supply! These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing or using the website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website.

2. Use of Website

You agree to use the website in accordance with all applicable local, state, and national laws. You are responsible for maintaining the confidentiality of your account information and for all activities under your account.

3. Products and Services

DNA Wax Supply offers a variety of beauty products, including wax supplies and other related items. We reserve the right to change, discontinue, or modify our products and services at any time without prior notice.

4. Pricing and Payment

All prices on our website are listed in U.S. Dollars and are subject to change without notice. We accept various forms of payment, including credit/debit cards and PayPal. By purchasing our products, you authorize us to charge the payment method provided at checkout.

5. Shipping and Delivery

We strive to process and ship your orders in a timely manner. Shipping costs are calculated at checkout and are based on your location. Delivery times may vary depending on the destination, and we are not responsible for delays caused by third-party carriers. Check out our shipping policy tab for more input. 

6. Returns and Exchanges

Our return policy allows you to return items within 7 days of receipt, provided they are unopened and in original packaging. To initiate a return, please contact our customer support team or initiate a self process return via your customer account. Please note that certain products, such as opened wax or personal care items, may not be eligible for return for hygiene reasons.

7. Privacy Policy

We respect your privacy. Your personal information is collected and stored in accordance with our Privacy Policy. By using our website, you agree to the collection and use of your data as outlined in the Privacy Policy.

8. Limitation of Liability

DNA Wax Supply is not responsible for any damages, loss, or injury resulting from the use of our website or products. Our liability is limited to the amount paid for the product in question.

9. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of DNA Wax Supply or its affiliates. You may not use, reproduce, or distribute any content without our express permission.

10. Governing Law

These Terms are governed by the laws of the state of California. Any disputes arising from these Terms shall be resolved in the appropriate courts of California.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this page periodically for any changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

DNA Wax Supply
Email: contactus@dnawaxsupply.com
Phone: (209) 227-0439
Mailing Address: 4502 N. Pershing Ave, Ste A, Stockton, CA 95207

Contact form